1. Digital Products – No Physical Returns
All products offered by KarBus Institute are digital goods.
Once a digital product has been accessed or downloaded, it cannot be physically returned.
2. Refund Eligibility
Due to the nature of digital content, all sales are final.
Refunds are not provided in the following cases:
- Change of mind after purchase
- Lack of usage or completion
- Incompatibility with personal expectations
- Accidental purchase without technical issues
We encourage customers to review product descriptions carefully before purchasing.
3. Exceptions – Technical Issues
A refund may be considered only if:
- The digital product is inaccessible due to a verified technical issue
- The issue is caused by our delivery system
- The issue cannot be resolved within a reasonable timeframe
In such cases, customers must contact us within 7 days of purchase.
4. Resolution Process
When a valid technical issue is confirmed, KarBus Institute may, at its discretion:
- Restore access to the product
- Provide a replacement file or access link
- Issue a refund if no other resolution is possible
The chosen resolution will depend on the nature of the issue.
5. Non-Refundable Situations
Refunds will not be granted for:
- Failure to read product descriptions
- Lack of required skills or background knowledge
- Changes in personal or professional circumstances
- Inability to apply the materials in practice
Educational outcomes depend on individual effort and context.
6. Chargebacks and Disputes
We encourage customers to contact KarBus Institute directly before initiating any chargebacks or payment disputes.
Unauthorized chargebacks may result in:
- Suspension of access to digital products
- Restriction from future purchases
7. Policy Updates
KarBus Institute reserves the right to update or modify this Refund and Returns Policy at any time.
Changes will be effective immediately upon publication on this page.